Library Services for UAEU Students

Circulation Services:

Circulation Services provide access to the general book collection in Zayed Central Library as well as branch libraries, serving UAEU students, faculty and staff, and other community users. Circulation staff answer questions pertaining to library rights and responsibilities, borrowing privileges, renewing items or reviewing one’s patron record (online or in person), paying fines for overdue or lost books, and placing online hold requests.

Borrowing privileges:

UAEU students automatically have borrowing privileges at Zayed Central Library and the branch libraries after they register, as their Banner number on their ID card works also as a library card. However, for security purposes students must present their university ID cards each time, to check out, check in or renew items, or whenever using the self check workstation at Zayed Central Library. Borrowers are responsible for all uses of their card, including all fines/fees accrued on their account. It is the responsibility of registered borrowers to notify the Circulation Unit if their library card is lost.

Loan Periods:

Category No. of books Circulation period No. of renewals Period of renewal
UAEU Students 6 21 3 21


Students are allowed three consecutive renewals for items in the general collection and one renewal for items in Special Collections. However, an item can't be renewed if it has been placed on hold by another user, has already been renewed the maximum three times, or if the accumulated fine is 90 dirhams.
Renewing books can be done in the following ways.
1. Online, by providing the necessary information in the electronic form on the My Millennium Login page.
2. In person, with university library card.
3. By phone, calling the Circulation Desk at (03) 7132431 (03) 7132431 , and providing them with the University ID number.
4. By email, at


Borrowers may request to hold items available on the shelf or checked out by another user of the library. As a held item becomes available, it will be kept at the Circulation Desk for a period of three days. Items not picked up by a requesting borrower within those three days will be re-shelved.
If a borrower receives notification that an item they have checked out has been requested by another user, and they fail to return that item, they may lose borrowing privileges. Any item that has been placed on hold may not be renewed.


Are charged for overdue books. Fines are AED 2 dirhams per item per day for overdue books. Fines are paid at the Zayed Central Library Circulation Desk. Items must be returned by the borrower in order for fines to be paid on that item. The maximum overdue fine for each item is AED 90 dirhams.

Lost Books:

The borrower is charged for books that are lost while on loan to him. The cost for the lost item is determined by and paid to the Circulation Unit.
Suspension of Privileges happens when:

  • The borrower owes fines or fees of AED 90 dirhams or more.
  • The borrower owes fees for an item that has been damaged while on loan.

Reference Services:

Offer diverse electronic and printed resources to provide users support in finding information needed for completing assignments and doing research. Research Assistance is conducted by the Reference staff who make themselves available to help library users find their way to library resources and begin the process of locating the information they desire, be it in print or electronic format. The reference area contains numerous networked computer workstations that give access to the Library’s online catalog and various other electronic information resources. Moreover, Reference Services houses a collection of non-circulating reference books.

The staff assists users in using the collection during regular hours, answers mail and telephone queries, and responds to e-mail requests sent to a Librarian service.

Ask A Librarian:

This electronic reference service allows you to submit and get answers to your questions about UAEU library collections and services, or about how to find information via email.

Off-campus Access:

To restricted electronic resources is facilitated for and available to the University faculty, students and staff. This is available from anywhere and anytime. Members of this group will have to use their UAE University e-mail username and password for authentication.

Special Collections Unit:

Primarily collects Emirates materials. The Collection makes available current and historical information in a variety of formats pertaining to the entire United Arab Emirates. The Collection also includes Reserved materials, and British Documents (Archives Edition).

Information Literacy Program:

Not all interactions of guiding users in finding what they need take place as one-to-one session at the Reference Desk. The task of showing users how to use the library is also accomplished through formal classroom teaching, and through library tours and orientations. These formal information literacy (library instruction) sessions take a significant fraction of the time and effort of the library staff. Library staff encourage all interested UAEU faculty to arrange library instruction for their students by calling 7132406 or 7132408 or e-mailing